Effective Date: March 15, 2025

At ECLOZE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make purchases from our store. By using our site, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of personal information:

• Contact Information: such as your name, email address, phone number, and billing/shipping addresses.

• Account Information: including your account credentials, purchase history, and preferences.

• Payment Information: such as credit/debit card details and billing information, processed securely through third-party payment providers.

• Usage Information: details about how you interact with our website, including pages visited, time spent, and clicks.

• Marketing Data: preferences related to newsletters, promotions, or communications you choose to receive.

How We Use Your Information

Your personal information is used to:

• Process and fulfill orders, including shipping and customer service.

• Personalize your shopping experience and improve our website.

• Communicate with you regarding your account, purchases, or promotions.

• Comply with legal obligations and prevent fraud.

• Analyze website usage to improve functionality and user experience.

Sharing Your Information

We respect your privacy and do not sell your information to third parties. However, we may share data with:

• Service Providers: such as payment processors, shipping companies, and IT service providers, only to the extent necessary to provide services.

• Legal Authorities: if required by law, regulation, or legal process.

• Business Transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred in accordance with applicable law.

Cookies and Tracking

ECLOZE uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and serve personalized content. You may manage your cookie preferences through your browser settings. For more information, see our Cookie Policy.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

• Access and receive a copy of your data.

• Correct or update inaccurate information.

• Request deletion of your personal data, subject to legal or contractual obligations.

• Withdraw consent for marketing communications.

• Opt-out of certain data processing activities.

To exercise your rights, please contact us at privacy@ECLOZE.com.

Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no online transmission or storage method is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. ECLOZE is not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies when visiting.

Children’s Privacy

ECLOZE does not knowingly collect personal information from individuals under the age of 16 (or the applicable minimum age in your country). If we discover that we have collected data from a minor, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. Any changes will be posted with an updated Effective Date. We encourage you to review this page periodically to stay informed.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact:

ECLOZE Customer Support

Email: Support@ecloze.com By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.